Conflict Management
Conflict is visible every day in our lives. The volume and tone and other persons view of the conflict may vary however. Conflict doesn’t have to be a bad term that results in aggression or dysfunctional teams.
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What is conflict?
If you google what is conflict, you will find "a serious disagreement or argument, typically a protracted one."
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However as Clair Canfield highlights in his TedTalk, "I have learn to see conflict differently. I have been able to see the power it has to transform. to transform us, our relationships and the world around us. It can be difficult though to create that change." spend some time understand what Clair means in his TedTalk below. Then after try to see how this and the conflict model below can relate to your own context.
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The Thomas-Kilmann conflict mode instrument is a really nice representation of the way you can manoeuvre through conflict. The next time you are in a possible conflicting situation consider where you are and where you feel you should be on this model. You will also need to consider the other person and where they fit on the model.
This linked the work we have done on personalities, self awareness and draws on your emotional intelligence. If you can be aware of these and control them, it will give you a much better opportunity to get your desired outcome.
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As the video below shows, you don't always have to be striving to collaborate each conflict.